Help Desk medewerker
BPSC is offering great business career opportunities in a global and international environment. We are looking for ambitious candidates who are interested to join as:
Call Center Help Desk Agent
As a Call Center Help Desk Agent you will be part of the Procure to Pay department which is responsible for the investment in materials and services, raw materials and packaging materials. It also provides logistics `purchased¿ services and the entire administrative processing of purchasing and contracts. Apart from that, it is the responsibility of accounts payable to ensure that all invoices from third parties are verified and processed for payment. The `Travel and Expense report team¿ covers the compensation of travel and entertainment costs.
The Call Center Helpdesk Agent helps external and internal partners to resolve Purchasing and Payment questions and request.
-Respond to and process inquiries and solve routine issues
-Escalate complex or strategic Purchasing and Pay issues to the appropriate areas of assistance
-Closely interact with the Mumbai Business Process Service Center
-Uphold the Dow reputation by providing excellent customer service
-Accounting background would be a plus
-Fluency in English and French
-Knowledge of job related information systems technologies, e.g. SAP R2/3, MS Office
-Excellent customer service skills
We offer a challenging (fulltime/part-time) position within a young organization, market conform salary and travel expenses.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.