Customer service coordinator
Are you looking for a job by an international organisation? Do you speak fluently English and are you available for 40 hours a week?
Description Customer Service
- Act as single point of contact on merchandise materials for the customer;
- Create sales orders in SAP;
- Secure agreed information and documentation flow to the customer in the different stages of the order;
- Check the webshop orders, change the orders and inform customers;
- Monitor transport lead times and delivery dates;
- Register complaints and follow them up;
- Coordinate, analyze and improve customer service functions to meet company goals;
- Recognize commercial opportunities and act accordingly;
- Generate ideas with regards to marketing activities;
- Project management
You will have contacts with customers worldwide and with internal with buying, transport management, masterdata, warehouse en finance.
- Minimum of MBO / HBO degree
- Minimum 3 years work experience in similar role
- Knowledge of SAP R/3 or another ERP programme
- Knowledge of the Dutch and English language en prefer German or French
- Available 40 hours a week
Interested? Call us!
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.