Import Export Coordinator
The role of an Import/Export Coordinator is to provide the logistics support for MPC/Air with Carriers and the Freight Forwarder, managing logistics issues, and follow up on execution of shipments orders within the Import and Export materials flow work process.
-Resolve operational issues related to exports via MPC and Air with the Freight Forwarder and Carriers. In the interests of On Time Delivery (OTD) to our customers.
-Coordinate and maintain Standard Operating Practices that Dow agrees with Carriers for loading places in all of Europe.
-Monitor and expedite the use of Demurrage and Detention tools (ICM) as first level escalation.
-Monitor and review Lead time table change requirements based on External and Internal input.
-Coordinate operational issues related to Hauler / Carrier Freight Forwarder and Site logistics.
-Execute control plans related to Short Sea or Import Work process improvements.
-Take action on questions from Freight Forwarder related to activities that require Dow to intervene.
-Follow up on return containers with carriers and respective parties
-Interact with Sites, I/E Specialists and carriers to adjust documents based on new requirements.
-Follow up with internal partners on Containers exceeding Demurrage and Detention free time and without response on tool (&Mumbai) generated reminders
-Initiate Lead time table adjustments based on carrier route changes.
-Execute control plan to OTD performance related to lead-time tables
-Take action related to drop and swap, empty stock and time slot booking issues.
0-5 years of work experience is preferred
-Fluency in English (written & oral)
-Advanced knowledge of Microsoft Office Desktop applications
-Experience with SAP R2/3
-Strong analytical skills
-Works independently, is self motivated and accountable
-Ability to work towards tight deadlines
-Customer service mindset
-Excellent planning & organization skills
-Ability to multi-task and prioritize projects as appropriate
-Knowledge of international trade and/or logistics is an advantage
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.