Letter of Credit Coordinator (Customer service medewerker)
The Letter of Credit Coordinator issues pro forma invoices for the West-African region (Egypt, Tunesia and Marocco) and follows up on LC work process failures. The LC Coordinator works closely together with customer facing CSR¿s within DOW and Freight forwarders.
-Checking and Issuing pro forma invoices
-Being able to keep total overview of LC process and own responsibilities in that
-Follow up when Letter of Credits are not received by Documentation Forwarders, closely collaborating with customer facing CSR
-Issuing pro forma invoice and letter of credit guidelines
-Checking order details and inform freight forwarders
-Keep documentation service providers up to date
-Make sure all necessary approvals are in place before handing over to CSR
-Check booking details and arrange follow up if needed
-Monitor acceptance process
Preferably experience in International Trade.
-Fluency in English (written & oral)
-Experience with SAP
-High level of accuracy and eye for detail
-Good interpersonal skills
-Ability to work towards tight deadlines
-Excellent customer mindset
-Works independently, is self-motivated and accountable
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.