Inbound Sales & Service Representative multilingual Norwegian/Swedish/Danish
For a new project near Amsterdam (Almere) we are looking for multiple multilingual colleagues: English and (near) native Norwegian or/and Swedish or/and Danish written and spoken. Dutch is not required. You will work for Conduent.
As an Inbound Sales & Service Representative, you are responsible for handling incoming traffic for an international travel company. As a Sales & Customer Service Representative, you will be working in different shifts and will be responsible for handling pre- and post-reservations inquiries. You are able to detect sales leads and make the final booking. Next to that you stimulate up-selling, cross-selling and customer loyalty. Most of the time you are the first point of contact for customers calling with our contact center.
For this job, we need multilingual people who are looking for a job for a minimum of 6 months.
* You have a very good command of the Norwegian or/and Swedish or/and Danish
language (near native, written and spoken) and the English language, Dutch not required
* You can relate to customers and you can use key sales techniques to realize sales
* You have excellent commercial and communicative skills
* Providing a high level of customer service
* For this vacancy you need a work permit and/or VISA Status for a minimum of one year
Preferably you have experience in working at a call center and/or in a travel related industry.
We offer the following:
* € 13,- per hour (more when you do speak more required languages)
* Travel expenses will be reimbursed
* 6 month contract with possibility to extend
* Attractive incentives
Flexibility in work schedule is required (minimum of 20 hours a week for at least 3 days a week). Working hours are from Monday to Friday from 8 am -18 pm. Due to the (paid) training and coaching fulltime availability during the first 6 weeks is required. After this period working part-time is a possibility.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.