Senior Workforce Administration Representative - Spanish

• Terneuzen
• Dow Benelux Integrated Center BV
• 32 - 40 uur, 5 dagen per week
• HBO
• 2.600 - 3.200 per maand

At Dow Benelux in Terneuzen has a lot of employees, which means the HR department is of great importance. The Human Resources team delivers centralized services in the area of recruitment, international transfer processes, compensation & benefits, talent management, payroll and HR Workforce Administration to Dow in EMEAI. Are you ready to take up administrative tasks here?

what we offer

• A market-conform salary
• An exciting full time job
• A platform (Good HabitZ) with e-learnings
• Travel and tunnel expenses reimbursed

who you are

• Bachelor in Human Resources / Business Administration
• 2-3 years of relevant experience
• Solid verbal and written communication skills with fluency in English & Spanish. Portuguese is a PLUS ( level C1/C2 )

what will you do

You will act as the first contact for workforce administration inquiries across various disciplines. The role is empowered to support and perform transactional activities required to enable HR business processes and drive a best in class Employee Experience. May act as a resource for less experienced staff.

• Acts as primary point-of-contact for workforce administration inquiries (via phone, chat, and eRequest), identifying and delivering solutions to employees and People Leaders.
• Delegates and escalates queries as appropriate, but remains responsible through completion.
• Tracks progress, and provides continuous feedback to requestors on status of their queries.
• Engage in improving Service Now Knowledge Base and Case Management content for their assigned discipline, based on experience.
• Supports oversight of service operations by responding to service demands as they arise (e.g., volume of calls, staff absence, chat and e request queries, etc.)
• Engage in and drives overall continuous improvement processes (e.g., to reduce inquiry volume)

where will you work

Dow Benelux constantly works on innovation. They do this by combining scientific insights with their technological knowledge. The beating heart of Dow Benelux is in Terneuzen, Zeeuws-Vlaanderen (Zeelandic Flanders, the Netherlands). With its 17 plants and about 3,200 employees, Dow Terneuzen is the second largest production site of The Dow Chemical Company. As the largest employer in Zeelandic Flanders, Dow contributes to the economic and social success of this region.

apply

Working for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl.