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Customer service medewerker

  • Maastricht
  • 40 uur, 5 dagen per week
  • LBO, MAVO, VMBO
  • 2.264 per maand

Do you like to serve customers the best experience
You either receive incoming phone calls from our customers or deal with written
enquires via e-mail or letter.
It is very important that you master the French, English and Dutch language in word and writing

what we offer

salary range is € 2.264 gross per month

relocating are entitled to a relocation package

40 hours a week (between 07.30 and 20.00)

who you are

  • Communication is key! Listening and feeling listened to are very important attributes when working there.
  • To understand and resolve our customer’s needs in a timely manner, you should have great communicative skills
  • Someone willing to go above and beyond to satisfy our customers and live the brand’s most important promise “the best or nothing”.

what will you do

You begin your shift at your desk, opening all the systems you need to prepare yourself
for the enquiries of our customers. You then read all the relevant information in our market specific channels and emails.
Your shift is split in times, where you either receive incoming phone calls from our customers or to solve customer issues, you work hand in hand with our partners in the dealerships and workshops. Additionally, you have a team of technical specialists who can support you, and give you the right answers to help our customers

  • you are responsible for the French market , which is why you have to master the French (near) native
  • English / Dutch is spoken with your colleagues

where will you work

A Customer Service Representative will be offered a rewarding job in a multicultural, young and informal international
working environment with interesting conditions

  • Transportation plan: free bike every 3 years, free public transport or contribution to fuel costs
  • Result oriented bonuses
  • Due to our Social Club it is ensured that you also have fun with your colleagues after work.
  • offer one month of training for all employees for the relevant systems, processes and products

apply

If this varied vacancy appeals to you, respond quickly to this vacancy with an up-to-date resume and a motivation why this vacancy suits you.

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Vragen of hulp nodig?

if you have any questions after reading this vacancy, we would like to hear from you

Account Heerlen