Terug naar zoekresultaten Customer service representative

Customer service representative

  • Helmond
  • € 15,57 per uur
  • Vast dienstverband
  • 40 uur, 5 dagen per week
  • HBO
  • Dorel

Do you get energy from helping consumers? Yes! Then this is the permanent job you are looking for! As a customer care representative, you assure our client's consumers of excellent service in both German and English.

In the role of customer care representative you get a lot of freedom, it is an independent role! Our client expects you at the office between 7.30 and 9.30 am. In addition to a flexible start time, hybrid working is also an option. On a full-time basis there is the possibility to work from home for 2 days. Yes! Check, a good work-life balance!

what we offer

salary between €2500 and €3000

Direct employment with our client

Dynamic position at an international company

who you are

As a customer care employee you bring the following with you:

  • Fluency in English is a must. Business proficiency in German is required. Dutch is a bonus. As Dorel Juvenile is a multicultural company working knowledge of any other language is a plus.
  • Customer oriented without losing sight of sales targets.
  • Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.
  • You have excellent communication skills and know how to use them.
  • >3 years relevant experience in a similar position

what will you do

You will work in a team of seven customer care representatives. Together with your team you ensure an optimal customer experience. Our client is active worldwide in 25 different countries. In total, 3400 employees are employed.

  • Realizing the sales plan, in such a way that it is possible to make on time corrections for achieving the sales targets. Managing several accounts, analysing and reporting the sales results, as well as signalling and informing sales managers about su
  • Managing the planning of shipments in such a way that products are available to the distributor within the determined costs, within the planned delivery time, and in line with the customer wishes. Keeping in mind the customer and country specific req
  • Accepting and processing orders, as well as checking the orders for correctness and on-time delivery possibilities. On the basis of requested delivery time, optimizing the order stream for distributors; indicating possible roadblocks and solving thes

where will you work

You will work in a team of seven customer care representatives. Together with your team you ensure an optimal customer experience. Our client is active worldwide in 25 different countries. In total, 3400 employees are employed.

apply

Did we arouse your interest? Or do you have any questions? Feel free to contact us! If you are completely sure of your business, apply quickly via the red application button!

Vragen of hulp nodig?

We are happy to take you on your new adventure/challenge. With our energy and enthusiasm we are available daily between 08:30 - 17:30!

Kevin & Manon

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