IT Support Specialist

publicatie:  aanvraagnummer: 9033591
powered by YACHT

A large cloud storage and data management company
aantal uur
40 uur per week


As an IT Support Specialist you are responsible for supporting the technical infrastructure and services for our client's employees. You provide support in the areas of design, analysis, evaluation, testing, customization, debugging and implementation for desktop and laptop computer systems, distributed systems and operating systems software.
This is a customer-facing role where your skills at maintaining and developing relationships with internal customers is crucial. In this entry-level role, you will have the opportunity to build customer service and technical skills as you contribute directly to departmental goals and deliverables.

Main responsibilities:

  • Plan, design, implement, and lead hardware and software installation projects.
  • Analyze, test, and debug systems.
  • Customize systems for specific functional areas or unique user needs.
  • Plan, conduct and direct the analysis of business problems to be solved with automated systems. May work with technical teams, including Business Systems Analysts, to understand functional business needs and jointly develop automated solutions.
  • Develop and maintain systems level software and utilities for both existing and new systems.
  • Write, maintain and implement systems specifications.
  • Problem diagnosis and resolution.
  • Ensure client satisfaction and client management.
  • Provide user training and education.
  • Reporting to customers and management on status, resources needs, and projected outcomes.


  • Experience in Windows environments; MS Office, Windows 10 
  • Good oral and written communication skills in both English and Dutch.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
  • Creative approach to problem solving.
  • Ability to handle multiple tasks concurrently with competing deadlines.
  • Punctuality is a must.


  • Contract for 1 year 
  • A 40 hour work week
  • Salary EUR 2100 - 2500 / month


Our client is one of the largest cloud storage and datamanagement companies in the world, originating in the United States. This job is at their Amsterdam office, where you will serve as an IT support specialist for the EMEA region. 


Voor meer informatie neem je contact op met Marc Jacobs via telefoonnummer +31 622839856

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