Customer Service Specialist

• Rotterdam Maasvlakte
• € 19,41 - 22,90 per uur
• Vast dienstverband
• 40 uur, 5 dagen per week
• MBO

Are you ready to become part of an organization that’s pushing boundaries worldwide? ✨
As a Customer Service Specialist, you’ll play a vital role in ensuring customs processes run smoothly and accurately. You’ll manage your own portfolio of customers and take full ownership of their cases – from order acceptance and collecting documents to final release and customs declarations. 📦✅
You’ll be part of an international team with colleagues who are just as dedicated as you are. Together, you’ll make a difference for customers around the world – all from the unique location at the Maasvlakte! 🚢

who you are

You love structure, work accurately and have an eye for detail. You enjoy building relationships with your own portfolio of customers and take pride in supporting them from start to finish. Working closely with colleagues gives you energy, and you thrive on taking full responsibility to make sure everything runs smoothly and on time.

• You speak and write English fluently 🗣️
• You have strong communication skills and enjoy direct contact with customers and colleagues 💬
• You have your own car 🚗

what will you do

As a Customer Service Specialist, you’ll handle all customs matters for your own group of customers from start to finish. 📊 You’ll process import and export declarations, keep close contact with your customers and internal teams, and make sure all documents are complete and submitted on time. You’ll identify issues, actively participate in improvement projects, and share your knowledge with your team. Plus, you’ll keep developing yourself through internal and external training. 🚀

where will you work

You’ll work at the Maasvlakte, right at the heart of an international logistics company. Here, you’ll join a committed and diverse team made up of colleagues from many different countries 🌍. Together, you’ll ensure smooth customs processes for customers all around the world!

apply

Ready to take ownership and shine in this challenging role? Apply today, and I’ll get in touch with you soon!