Customer Service Employee

• Oostrum LB
• € 2.650 - 3.500 per maand
• 40 uur, 5 dagen per week
• Geen
• Flextronics

Are you ready to be the vital link in international supply chain? Do you love keeping track of all shipments and making sure global clients get top service? Then we have an exciting challenge for you! As a Customer Service Representative in Oostrum, you will step into a dynamic role. Every day brings new puzzles to solve. Work for a great salary up to €3.500 in an environment where you can learn a lot.

who you are

You know how to keep a cool head when things get busy and you love working with international stakeholders. On top of that, you bring:

• You speak and write English on a good level;
• You are available on short notice and ready to work fulltime;
• You live within 50 kilometers of Oostrum and have your own transport;
• You easily find your way around computers, Microsoft Office, and logistics systems (like WMS or ERP).

what will you do

As a Customer Service Representative, you are the first point of contact for a major global client. This client sets the bar high, so you know what to do. You thrive in an environment where speed, accuracy, and clear communication are key. You make sure orders, shipments, and operational processes run smoothly from start to finish. You are the bridge between the client, warehouse operations, transport, and planning.
Your typical day as a Customer Service Representative looks like this:

• Acting as the main operational contact via email, phone, and client portals.
• Processing and monitoring customer orders, returns, and urgent service requests.
• Coordinating closely with warehouse, transport, and planning teams to hit all KPIs and service levels.
• Spotting delays or deviations early on and resolving them before they escalate.
• Preparing reports, maintaining KPI overviews, and joining operational client meetings.

where will you work

You will work at a leading global supply chain and logistics partner in Oostrum. They create smart logistics solutions for top-tier international brands. Teamwork, ownership, and continuous improvement are at the heart of everything they do. You will report to the Account Management Coordinator. You are part of this close team, where hard work is always combined with a good dose of humor.

apply

Can’t wait to get started as our new Customer Service Representative? Hit that apply button right now! We will review your application quickly and get in touch with you soon! 🚀